M Grafton Smith

Regional Quality Assurance Manager/retired at Service King Collision

M Grafton Smith has a comprehensive background in the automotive and insurance industries, highlighted by a tenure at Service King Collision Repair Centers since December 2012, where responsibilities included overseeing vehicle repair inspections and managing Quality Inspectors across multiple states. Previous roles include Regional QC Inspector focused on quality control inspections and paint booth management, as well as Production Manager/Service Advisor. At AutoBody America, Smith held dual roles as Location Manager and Production Manager, while ownership and management of PRO-ACTIVE APPRAISALS provided expertise in independent damage and total loss appraisal for diverse vehicles. Smith began a career at Farmers Insurance as a Senior Claims Representative, appraising and adjusting automobile claims while training new employees. Smith holds a Bachelor of Science in Business Administration from Tennessee Technological University.

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