Detlef Krause serves as President APAC at ServiceNow since November 2018, focusing on expanding the customer base and product leadership across a diverse region undergoing varying levels of digital transformation. Previous roles at ServiceNow include Vice President & General Manager EMEA Central, where Detlef was instrumental in the company's growth in Germany, Austria, Switzerland, and Central and Eastern Europe. Earlier experience includes leadership positions at SAP, Salesforce, and Microsoft, overseeing sales and strategic initiatives in relevant markets. Detlef's career began in sales at Tiptel AG, leading to roles at BT, KPN, and Orange Business Services. Detlef holds a Bachelor Professional of Sales & Marketing degree from Marketing Berufsakademie Krefeld.