Project Technician

Title: Project Technician

Location: Harry Reid International Airport (LAS)

Harry Reid International Airport (LAS) in Las Vegas, Nevada, one of the busiest airports in the country, is leading the way in innovative technology, particularly in customer-friendly self-service solutions. We are excited to offer an opportunity to be part of this dynamic environment. If you are interested in exploring the advanced technology that supports a major international airport, this is your chance to make an impact.

Position Overview: As a Project Technician, you will be instrumental in ensuring the seamless operation of our technology systems. This role involves hands-on work with hardware installation, peripheral equipment setup, and network configuration. You will also assist with software deployment and system updates. Ideal candidates will have experience in level 1 break/fix support and familiarity with PC imaging software. If you thrive in a fast-paced environment and enjoy tackling diverse technical challenges, this position offers an exciting opportunity to make a significant impact.

FLSA Status and Hours:  This is a full time, salaried, non-exempt position and requires onsite shift work. Hours are 8:30am - 5:00pm Monday-Friday. 

Required Qualifications:

• Knowledge of MS Windows and Windows-based software

• Thorough knowledge of computer hardware diagnostics and repair

• Must possess excellent verbal and written skills

• Possess excellent customer service skills

• Must be a self-motivated individual who can perform with minimal direction, using sound judgment and creativity in solving highly complex technical problems

• Must possess the ability to work in a stressful environment and use professional etiquette when dealing with Authority personnel and outside vendors

• CompTIA A+, Network+, MCP (Microsoft Certified Professional) (preferred)

Physical Attributes:

• Independent mobility throughout work locations; ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height when required
• Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment)
• Ability to carry tools, test equipment and replacement equipment (up to 50lbs), independently and unaided

Benefits:

• Excellent healthcare benefits: Medical and Dental
• 401K including an employer match
• Paid time-off and sickness leave
• Paid Military Leave

Join Our Team:

ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. 

ServiceTec Culture: 

We’re a people-oriented company.  We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.

We consistently recognize those employees who go "above and beyond.”

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.