Sritharen Mativanan is an experienced professional with a robust background in customer support and experience management. Currently serving as the Head of Customer Support at Setel since April 2023, Sritharen previously held the position of Head of Customer Experience at Intrepid Group Asia from May 2021 to June 2023. Additional roles include Business Development Manager at Vettons and various senior positions at Lazada from February 2015 to May 2020, encompassing responsibilities in project management, training, and partner support. Sritharen began the career as a Reservations Specialist at Marriott Global Reservation between December 2011 and July 2013. Educational credentials include degrees from Open University Malaysia.