Melinda Mann

Melinda Mann is an accomplished professional with extensive experience in service delivery and program management, currently serving as the Head of Service Delivery Impact Hub at SSI since October 2018. Melinda has successfully led diverse teams to enhance client experiences and outcomes, significantly improving service delivery through the Client First Model. Previous roles include Shared Services Lead at SSI, where resource collaboration was emphasized, and Program Manager for Immigration Advice and Application Assistance Scheme, focusing on vulnerable individuals seeking asylum. Melinda's background also includes leadership positions at Darebin City Council and Corrections Victoria, along with impactful contributions in education and activity services for asylum seekers at Manus Island. With a Bachelor of Education and additional qualifications in project management, Melinda brings a wealth of knowledge and strategic insight to community support and service initiatives.