Emma Louise Bird

Emma Louise Bird has extensive experience in marketing and brand management, currently serving as the Senior Campaign and Marketing Manager at Severn Trent since November 2015. In this role, Emma is responsible for developing the annual brand and marketing strategy to enhance customer satisfaction (C-SAT) and brand KPIs, overseeing multichannel campaigns in collaboration with external agencies and in-house teams. Prior to this position, Emma held roles as Campaign Executive and Marketing & Design Officer at Severn Trent, focused on producing creative marketing campaigns and providing brand support across the company. Emma's earlier experience includes working as a Marketing Coordinator at KUKA (Swisslog) and as an Account Manager at InnerWorkings, specializing in B2B marketing and account management for various clients. Emma holds a Bachelor's degree in Advertising from the University of Chester.