Natallie Welch

Natallie Welch has extensive experience in the technology sector, currently serving as the Head of the Office of the CIO at Severn Trent since February 2006, alongside roles such as Technical Asset Management Business Lead and Technology Planning and Assurance Manager. Previous positions at Severn Trent include Operational Contact Centre Manager, Customer Metering Strategy Manager, SAP Competency Centre Manager, Service Assurance Manager, and Service Support Centre Manager. Additionally, Natallie Welch contributed as a volunteer on the Publications Sub Executive Committee for itSMF from 2007 to 2010 and held the position of Implementation Services Manager at Aseriti from 2004 to 2006. Natallie Welch's educational background includes studies at the University of Derby from 2002 to 2004.