Sarah Oldman

Sarah Oldman currently serves as the Head of Customer Delivery at Severn Trent since November 2023. Previously, Sarah held various leadership roles at E.ON Next from October 2020 to November 2023, including Head of Affordability and Vulnerability and Head of Credit & Debt Operations, where Sarah focused on enhancing customer experience by establishing effective support mechanisms. Sarah's tenure at E.ON UK from June 2016 to October 2020 encompassed roles such as Head of Transformation and Head of UK Risk, emphasizing strategic change management and risk governance. Earlier, Sarah gained extensive experience in risk management and project oversight in roles that included Head of Market Risk at E.ON Energy Solutions and Senior Portfolio Analyst at E.ON Energy Trading SE. Educationally, Sarah completed a Strategy Execution course at Harvard Business School Online in 2023, alongside earning an Executive MBA and a BA (Hons) in Marketing & Accountancy from De Montfort University.