Operations Management

The Operations Management team at Sèvis Finansye Fonkoze is responsible for overseeing the daily operational functions to ensure efficient delivery of financial services, including micro and small business loans, savings products, and money transfer services. They manage the network of offices and credit centers across Haiti, coordinating efforts to optimize outreach and support to the nearly 209,000 clients SFF serves. The team ensures that operational processes are aligned with the organization’s mission to alleviate poverty while maintaining financial sustainability.