Patricia Fraser

Patricia Fraser possesses extensive experience in guest relations and retail management, currently serving as the Vice President of Guest Relations at Shedd Aquarium since 2018, previously holding the position of Senior Director of Guest Relations. Prior roles include Director of Visitor Experience at the Museum of Contemporary Art Chicago and General Manager at Lord & Taylor and Banana Republic. Fraser's early career includes significant management roles at Target, Macy's, and various positions at Marshall Field's, culminating in a strong foundation in operational and team management within diverse retail environments. Educationally, Fraser holds a Bachelor of Business Administration in Marketing from the University of Michigan and a Master of Science in Nonprofit Management from the Spertus Institute for Jewish Learning and Leadership.