Gerlie Loyola

Enterprise Customer Success Manager at ShiftMed

Gerlie Loyola currently serves as an Enterprise Customer Success Manager at ShiftMed, where responsibilities include managing B2B enterprise and mid-market accounts, achieving a revenue goal of 114% above budget for Q1, and functioning as a strategic partner for the product team. Previous roles include Customer Success Manager at Aveanna Healthcare, focused on compliance and recruitment for licensed healthcare employees; Strategic Account Manager at Link Advantage Inc., where management of Fortune 500 accounts and B2B sales strategies were paramount; and Guest Service Supervisor at Stratton Mountain Resort, emphasizing customer experience and staff training. Gerlie's academic background includes a Bachelor of Arts degree in Media Studies and Research from Cedar Crest College, supplemented by training as an Emergency Medical Technician.

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