Nicole Bailey is an experienced professional with a strong background in technical program management and business intelligence. Currently serving as a Technical Program Manager at Shopify since March 2024, Nicole previously held the position of Senior Business Intelligence Analyst at Peel from March 2022 to March 2024. Nicole's extensive experience at Zurvita, Inc. spanned nearly nine years, during which roles included Director of Business Intelligence and Director of Innovation & Organizational Project Management, focusing on project management, technical implementation, and eCommerce integration. Earlier career roles include Assistant Director of Customer Service and Leasing Agent at Milano Apartments, demonstrating diverse skills in customer service and operations. Nicole is equipped with comprehensive expertise in project coordination, team collaboration, eCommerce mechanics, and quality assurance in various development processes.