Vani Pochimcherla

Vani Pochimcherla is a seasoned professional with extensive experience in team leadership and customer service within various industries. Currently serving as a Senior Team Lead at Shore Group Associates since July 2024, Vani oversees and mentors a team of 20 member services representatives, focusing on performance tracking and productivity enhancement. Previously, Vani held roles such as Support Team Lead at WebPT, managing customer interactions and documentation, and Sales Team Lead at both Galaxy Escapes and 9FLIGHTS SERVICES PRIVATE LIMITED, where responsibilities included sales guidance and target achievement. Early career experiences include working as a Senior Travel Consultant at Teletext India Limited and a Claims Associate at UnitedHealth Group. Vani holds a Master of Fine Arts in Photographic and Film/Video Technology/Technician from Jawaharlal Nehru School of Planning and Architecture, completed in May 2017.