Muzamil Hasnain is a skilled Complaint Analyst at Silkbank Limited, with experience in managing client feedback and ensuring compliance with SBP Regulatory Guidelines since January 2021. Prior to this role, Muzamil served as a Chat Support Executive at foodpanda, addressing consumer and vendor inquiries through live chat and email. Muzamil's experience also includes working as a Customer Support Specialist at 360 BPO Solutions, focusing on lead generation and sales, as well as serving as a Retail Salesperson at Peek a Boo, dealing directly with customers. Currently pursuing a Bachelor of Business Administration in Logistics, Materials, and Supply Chain Management at Iqra University, Muzamil's educational background includes Intermediate studies in Computer Science and an SSC in Computer Science.