Murat Y.

Murat Y. currently serves as the Manager of Customer Success at Mediktor since May 2023, following a tenure at Gartner as a Client Success Manager where significant achievements included a proven track record in partnership building and a 20% increase in annual revenue as a Senior Key Account Manager. Prior experience includes leading a 20+ member international customer service team at Booking.com, where performance metrics consistently exceeded targets, resulting in a 98% team performance rating and a 30% increase in customer satisfaction. Murat Y. holds a PhD in English Philology from Universidad de Oviedo, a Master's degree in Digital Marketing & E-Commerce from EAE Business School, and a Bachelor of Arts (Honours) in English Language and Literature from Ege University.