Erica Sutherland is a seasoned professional with extensive experience in product management, digital marketing, and customer experience optimization. Since October 2019, Erica has served as a Product Manager for CRM & Business Solutions at Simpli.fi, building on prior roles including Digital Marketing Manager at Audi Dallas and Process Coach for CRM, Loyalty, and Customer Experience at Audi of America. Erica's background also includes a Sales Manager position at Southwest Kia, where responsibilities encompassed CRM administration and direct marketing solutions. Additionally, Erica's earlier experience as an intern at Valley House Gallery involved marketing, organization, and community outreach initiatives. Erica holds a BFA in Studio Art from The University of Texas at Arlington.