Spencer Smith

Spencer Smith is a skilled professional in customer success and account management with extensive experience across multiple roles in the legal technology sector. Currently serving as an Enterprise Customer Success Manager at SimplyAgree since July 2022, Spencer has previously held positions such as Global Incident Response Manager and Strategic Customer Success Manager at NetDocuments, where responsibilities included managing strategic accounts and significantly increasing annual recurring revenue (ARR). Spencer's background also includes consulting in legal technology, holding the position of Director of Customer Success at Filevine, overseeing a team and ensuring the success of over 700 accounts while maintaining a low churn rate. Earlier career experience includes work as a Sales Engineer at Smith Machinery Co., Inc., successfully managing sales across several states.