Stefen Wallace is an experienced General Manager with over a decade of leadership in the hospitality industry, currently serving at Arc Inspirations since July 2013. Responsibilities include setting operating goals, overseeing staff recruitment and training, managing performance, coordinating restaurant operations, ensuring compliance with health and safety standards, and implementing financial controls to monitor budgets and costs. Prior roles include Deputy General Manager and Front of House Manager, demonstrating a strong focus on customer service, team development, and business growth. Stefen Wallace holds a degree in Business Information Systems from Leeds Metropolitan University, obtained between 2005 and 2009.