SkilledTradesBC, formerly Industry Training Authority, is the organization that advances British Columbia’s trades training system. Together with employers and industry partners, we uphold the highest standards for training, issue credentials, support apprentices, fund programs and promote a wide range of rewarding careers in the trades.  

 

We are building the most diverse and sustainable workforce in Canada by supporting equitable access to skilled trades and helping British Columbians unlock their potential—creating a world-class workforce, one career journey at a time. 

 

Our team is key to our success, and we are committed to supporting them through professional development, ongoing recognition and constant challenges. Our culture is firmly linked to our values—inclusion, respect, excellence, innovation, and collaboration—which shape the way we work, every day.

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Construction

Education

Training

SkilledTradesBC

Shelley Gray

Lee Smith

Max Logan

Gillian Rhodes

Adam Bale

The Customer Support and Service team at SkilledTradesBC is dedicated to providing exceptional assistance to apprentices, employers, and industry partners. They handle inquiries, resolve issues, and ensure stakeholders receive the necessary support to navigate trades training and credentialing processes. By fostering positive relationships and facilitating effective communication, this team plays a vital role in promoting equitable access to skilled trades across British Columbia.

Customer Support and Service

Strategy and Analysis

Human Resources and Talent Management

Customer Support and Service

About

Team members

Other teams at SkilledTradesBC

Strategy and Analysis

Human Resources and Talent Management