The Engineering and Development team at Skit focuses on designing and building innovative solutions that leverage augmented voice intelligence to enhance contact center operations and customer experience. This cross-functional team, composed of software engineers, machine learning engineers, and DevOps specialists, collaboratively develops and optimizes cutting-edge technologies that streamline integrations, improve voice recognition accuracy, and ensure seamless deployment of scalable applications. Their efforts drive the continuous advancement of Skit’s platform, enabling businesses to modernize their customer interactions effectively.