Pedro Rodríguez

Pedro Rodríguez has extensive experience in technical support, spanning various roles over two decades, culminating in the current position as a Technical Support Engineer at Skyhigh Security since November 2023. Previously, Rodríguez worked at Coralogix, ScienceLogic, ThousandEyes, AlienVault, Icontrol Networks, Websense, Blue Coat Systems, and Juniper Networks in various technical support and managerial capacities. With a strong foundation in troubleshooting and customer support, Rodríguez has developed a robust skill set that includes managing technical support teams, conducting technical demonstrations, and overseeing beta programs, all while ensuring high customer satisfaction and resolving complex technical issues. Rodríguez holds a Bachelor of Science degree in Systems Engineering from Instituto Tecnológico de Santo Domingo.