Kim Mai is a seasoned professional with extensive experience in organizational change management and talent optimization. Currently serving as Principal in the Office of the Chief Customer Officer at Slalom, Kim has previously held roles at Red Hat as a Change Management Consultant, MetaPhase Consulting as a Manager for Organizational Change Management, and Booz Allen Hamilton as an Associate in Project and Change Management. Additional experience includes serving as Program Manager for Employee Engagement and Health Promotion at Cleveland Clinic. Kim holds a Master of Science (M.S.) in Organization Development from the Weatherhead School of Management at Case Western Reserve University and an M.S. in Consulting Practicum, specializing in Global Citizenship and Multi-Cultural Organization Development from Hasselt University.
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