Customer Support
About
The Customer Support team at Slingshot is dedicated to ensuring students and institutions have seamless experiences with course material delivery and related services. The team, comprising Customer Support Specialists, Adoption Support Agent Managers, and Customer Service Support Managers, provides personalized assistance, resolves issues, and manages inquiries to maintain high satisfaction levels. They play a critical role in fulfilling Slingshot's mission of providing affordable course materials by the first day of class.