Aline Silva Modesto is a seasoned professional with over 15 years of experience in operations management, currently serving as Sócia e Diretora de Operações at SM Services since October 2008. Aline oversees operational management involving approximately six managers and over 50 staff members, maintaining strong relationships with clients and collaborating with executives on strategic objectives. Prior roles include Gerente de operações, where Aline focused on organizational knowledge management and talent development, and Coordenadora de SDR's, responsible for leading a multidisciplinary team in market prospecting. Aline began their career as a Senior Market Research Assistant at SM Services and was previously a Market Researcher at GfK. Aline holds a Bachelor’s degree in Advertising and Social Communication from Universidade Cruzeiro do Sul and obtained further education at FGV - Fundação Getulio Vargas.
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