Anoop Krishnan Pillai

Anoop Krishnan Pillai currently serves as the Manager of Training and Customer Experience at SmartQ since September 2023. Prior to this role, Anoop held various positions at Chai Point from March 2017 to September 2023, including Manager of Training and Customer Experience, Manager of Training, and Deputy Training Manager. Anoop's earlier experience includes serving as Restaurant Manager at Atmantan Wellness Resort and as Food and Beverage Supervisor at both ITC Hotels (ITC Gardenia) and The Oberoi Group, where Anoop worked at The Oberoi Bangalore and Trident Cochin. Anoop began a career in hospitality as a STEP Trainee in 2005. Educational qualifications include a Bachelor's Degree in Tourism and Travel Services Management from Indira Gandhi National Open University and completion of the STEP program at OCLD, along with a High School education focused on Commerce, Economics, and Accounts at The Frank Anthony Public School Bangalore.