Michiel Aerts is a skilled professional currently serving as a Forecast & Demand Specialist at Smartwares Group since August 2022. Prior to this role, Aerts worked as a Kwaliteitsmedewerker Bron- en Contactonderzoek at GGD West-Brabant, where responsibilities included ensuring quality in documentation and communication through training and reporting. Experience also includes customer advisory roles in health insurance at Cendris Customer Contact and Aon, and a marketing internship with Sony Interactive Entertainment Benelux B.V. Aerts’ career began with project work in sports events at MySports and various positions in marketing and customer support. Aerts holds a Bachelor’s degree in Commerciële Economie with a focus on Sportmarketing from Fontys University of Applied Sciences.