Tathagata Rudra has extensive experience in customer relationship management and services across various prominent real estate companies. Currently serving as Deputy General Manager at Smartworld Developers, Tathagata leads the Channel Partner Care Team, focusing on broker empanelment and query management for channel partners. Previous roles include General Manager and Head of Customer Service at Siddha Group, where responsibilities encompassed managing customer services and promoting customer centricity. Tathagata has also held positions at Birla Estates, Emaar India, Central Park, Experion Developers Pvt Ltd, M3M India Limited, Emaar MGF, and Vatika Limited, building a diverse background in CRM functions and documentation. Tathagata holds a PGDM in Marketing & International Business from IILM and a B.Com from City College of Commerce and Business Administration.
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