SME Bank is one of the nation's leading Development Financial Institution (DFI) wholly-owned by the Ministry of Finance and regulated by Bank Negara Malaysia (BNM). SME Bank is fully committed in driving the nation's economic growth by providing not only financing assistance, but also development expertise to small and medium scale enterprises, allowing those businesses to prosper and grow.

The Bank plays an important role in supporting the Malaysian Government’s economic and development initiatives such as the National Key Economic Areas (NKEAs) (2010-2020) and the Financial Sector Blueprint (2011-2020).

Over the last decade, the Bank has progressed tremendously in its operations and also human capital developments delivered through its strategic Five-Year Transformation Plan which among others saw the Bank  becoming an Islamic Principle Based DFI in 2015.

Moving forward, the Bank aims to strengthen its position as the preferred financial partner for SMEs in Malaysia.

Banking

Government

SME Bank Malaysia

Amirul Imran

The Customer Relations and Development team at SME Bank Malaysia is dedicated to building and maintaining strong relationships with clients, particularly small and medium enterprises (SMEs). The Relationship Manager focuses on managing key client accounts and ensuring customer satisfaction. The Business Development Executive identifies growth opportunities and develops strategies to expand the bank's customer base. The Customer Service Executive provides support and resolves client issues, ensuring a seamless banking experience for all customers. Collectively, they strive to drive customer-centric growth and foster lasting partnerships with SMEs.

Customer Relations and Development

About

Team members

Other teams at SME Bank Malaysia

Finance and Investment Team

Corporate Heads

Human Resources