Sales and Customer Management

The Sales and Customer Management team at Smugglers' Notch Resort focuses on delivering exceptional customer experiences through attentive service and personalized assistance. They manage retail operations, coordinate vacation planning, and oversee reservations to ensure that each guest feels welcome and valued, fostering long-term relationships and repeat visits. By actively engaging with customers and understanding their needs, this team plays a vital role in upholding the resort's commitment to quality and community integrity.