Emilia Laitila

Emilia Laitila is a dedicated professional currently serving as a Junior Advisor at Sofigate, where Emilia focuses on project management and customer experience in the public sector. Emilia's academic background includes a Master's degree in International Design Business Management from Aalto University and a Bachelor's degree in Human Resource Management. Research interests are explored through a Master Thesis that investigates the integration of design thinking tools within organizational cultures. Prior experience includes roles as a Project Researcher and Project Assistant at Aalto University, a Service Advisor at Vaasan Sähkö Oy, and various positions in coaching, sales, and service industries, highlighting a strong communication and problem-solving skill set. Additionally, Emilia gained international exposure through exchange studies in Madrid and Barcelona.