Cristiano Oliveira

Customer Service Manager at Softys

Cristiano Oliveira is an experienced logistics and customer service professional with over 25 years in the field. Currently serving as Logistics & Customer Service Manager at Softys, Cristiano manages a team including eight direct coordinators and oversees the entire order cycle for logistics and delivery operations in Brazil. Previously, at Suzano Papel e Celulose, responsibilities included structuring the logistics and customer service for a consumer goods unit across multiple factories and distribution centers. During a long tenure at Kimberly-Clark, Cristiano held various roles, culminating in managing logistic operations and customer service, overseeing significant monthly net sales revenues and distribution costs. Early career experience includes logistics and production roles at Alpargatas S.A. and Sadia. Cristiano holds an MBA in Strategic Business Management from FGV and a Post Graduation in Industrial Administration from USP, along with an engineering degree in Mechanical Production from Universidade Paulista.

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