Carlos Augusto Zelada Guillén

Carlos Augusto Zelada Guillén is an accomplished professional in Customer Success Management, currently serving on the Strategic Client Success Leadership team at Solera, Inc. since June 2023, where responsibilities include overseeing a portfolio of clients generating over $12M USD in ARR. Prior to this role, Carlos held various positions at Omnitracs from July 2020, including Senior Customer Success Manager and Customer Success Manager, focused on strategic customers utilizing Solera products. Carlos's experience also encompasses roles at Fleet Complete and CompuCom, where duties ranged from customer negotiations to service desk support. Educational credentials include a Master’s degree in Governance and Human Rights from Universidad Autónoma de Madrid and a Bachelor's degree in Management in Tourism Companies from Universidad Autonoma de Chiapas.