Megan Lopez-Ferguson is a seasoned professional with diverse experience in fitness coaching, customer experience strategy, and technology support. Currently serving as a Senior Coach at [solidcore], Megan conducts group and private sessions while designing customized fitness programs and maintaining a clean studio environment. Previous roles include Senior Manager of Tech Support and Escalations at The Beachbody Company, focusing on cross-departmental collaboration and KPI reporting, and various positions at Shift, where Megan enhanced customer experience processes and led customer support teams. With a Bachelor of Arts from Gonzaga University in Public Relations, Advertising, and Applied Communication, Political Science, and Spanish, Megan combines strong communication skills with a commitment to delivering exceptional service across all endeavors.
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