Doaa El-Shami

Doaa El-Shami is an experienced professional specializing in customer experience and operations within the water solutions industry. Currently serving as a Customer Experience Specialist for Solmax since February 2021, Doaa manages communication and negotiations with clients while ensuring timely order delivery. Prior roles include Senior Specialist in Operations at Enova by Veolia, where responsibilities encompassed human resources coordination for over 100 employees, and Senior Sales & Proposals Sectors Specialist at Veolia Water Technologies, focusing on technical proposal preparation. Doaa's career began with administrative roles and tour operations, supported by a degree in Tourism Studies with honors from the Faculty of Tourism & Hotel Management.