Ruiz G. possesses extensive experience in the aviation and operations sectors, having held multiple roles including Customer Service Agent at Southwest Airlines, Airline Representative at an Independent Contractor, and Sales Operations Supervisor at El Día Directo. Ruiz G. also served as Director of Operations at Good Quality Tours and Ground Operations Manager at Ryan International Airlines. Educational qualifications include an MBA in Business Administration with a focus on Human Resources from Interamerican University of Puerto Rico's Graduate School and a BS in Management with a specialization in Airway Sciences from the School of Aeronautics at the same institution.