Nakiara Jordan

Nakiara Jordan is an experienced IT professional with a diverse background in technical support and customer service. Currently serving as an IT Support Technician at Sparus Holdings, LLC since August 2022, Nakiara specializes in providing desktop support for end users. Previous roles include Technical Support Specialist and Tier 2 Technical Support Engineer at CGS and Okta, Inc., where responsibilities included bug documentation and customer feedback integration. Nakiara's experience also encompasses a position as a Customer Support Analyst at Sage, and an internship at The University of Texas at Dallas focused on safety analysis methods. Nakiara holds a Bachelor of Science in Computer Science from Savannah State University and a Master of Science in Cyber Security from Grand Canyon University, along with certifications and ongoing education in related fields.