Angela D Frausto is a seasoned professional in customer success management, currently serving as a Customer Success Manager at Speechmatics since March 2024. Prior experience includes customer success roles at Convex and Time Doctor, as well as a managerial position at CenterLight Health System focusing on participant relationships. Angela has also held customer-facing positions at GlobalWebIndex and ShipBob, Inc., and started their career in enrollment management and student services at City Colleges of Chicago. Angela holds a Master of Business Administration with a focus on Organizational Behavior Studies from Loyola University Chicago and a Bachelor of Science in Biology from the University of Illinois Chicago.