Sarabjeet Kaur is a seasoned professional with extensive experience in customer service and operational leadership across various industries. Currently serving as Vice President- Head of Customer Care, Inflight & Airport Operations at Spicejet Limited since April 2009, Sarabjeet Kaur oversees customer service initiatives that directly influence passenger experiences. Prior roles include Vice President of Customer Service Operations at Bharti Airtel Limited, General Manager- Head of Customer Service at Tata Teleservices Limited, AVP- Head of Credit Card Operations at ABN Amro Bank N.V., and Head of ECU & Compliance at American Express Bank. Sarabjeet Kaur holds an AICWAI degree in Management Accounting from the Institute of Cost Accountants of India.