Bruno Balancieri

Bruno Balancieri is a seasoned professional with substantial experience in customer success management across various industries in Latin America. Currently serving as a Senior Customer Success Manager at Sprinklr, Bruno manages six accounts in Brazil and Peru with a total ARR of USD 2 million, achieving a complete renewal of all clients within a six-month period in 2022. Prior roles include Customer Success Manager at DocuSign, where responsibility included managing 27 accounts, and Customer Success Consultant at Zendesk, where achievements consisted of 25 accounts managed with no churn and significant portfolio growth. Bruno has further demonstrated success at ACCERA and Euromonitor International, focusing on client growth and long-term relationships, along with initial experiences at Atheneum, VAGAS Tecnologia, and Philips Consumer Lifestyle, contributing to marketing and sales strategies. Educationally, Bruno holds a Bachelor's degree in International Relations from the University of São Paulo and has enhanced language skills through the EF Executive Language Institute.