Tom Cloos

Tom Cloos is an accomplished executive and investor with extensive experience in customer success and organizational growth strategies. Currently serving as Vice President of Content Services at OpenText, Tom leads a global practice focused on content and information management. In addition to this role, Tom is a Limited Partner and Advisor at Stage 2 Capital, where involvement centers on aiding early-stage B2B software companies in scaling operations and driving revenue growth. Tom has held various influential positions, including Founder/President of TCX Group, VP of Customer Experience at Tackle.io, and Senior VP of Customer Success at Discovery Education, among others. With a strong foundation in computer science from the University of New Hampshire, Tom has consistently demonstrated expertise in building effective customer success organizations across multiple industries.