Hailey Derby has over six years of diverse professional experience, primarily in customer service and content design roles. Serving at State Farm ® since November 2019, Hailey progressed from Claims Associate to Content Designer, showcasing strong communication skills. Previous experience includes bartending and serving at various establishments, notably as a Cocktail Waitress at Concrete Cowboy, and training staff at Twin Peaks Restaurants. Hailey also volunteered with Taylor's Gift Foundation, contributing to public awareness about organ donation through published articles. Educational qualifications include a Bachelor’s Degree in Public Relations, Advertising, and Applied Communication from the University of North Texas and a previous focus on Strategic Communications at Oklahoma State University.