Lucas Korhonen

Director Global Service Desk at Stericycle

Lucas Korhonen is a seasoned IT professional with extensive experience at Stericycle since July 2008, currently serving as Director Global Service Desk. Lucas has successfully reduced system outages by 80% and led significant IT transformations, including the closure of 37 acquired facilities and the transition to remote work. Previous roles included Director of IT Operations, Manager of Network & Telecommunications, and IS Project Manager, all emphasizing network design, project management, and telephony systems. Lucas also has previous experience at CONSISTACOM INC, Access One Inc., TelePacific, and Mpower Communications, where roles spanned from technical support to network operations management. Educational qualifications include a Bachelor of Science in Management of Information Systems from Michigan Technological University, further enhanced by additional training from TELUS Learning Services and the American Management Association.

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