Melisa Canevelli

Melisa Canevelli, MSc., is a seasoned project and customer success manager with extensive experience across various sectors, including retail, e-commerce, and coaching. Currently serving as Project Manager for Customer Success EMEA at StrataVision since December 2024, Melisa previously held leadership roles as Head of Customer Support at cargo.one and Customer Program Manager at Johnson Controls, where notable achievements included implementing a client playbook that enhanced customer satisfaction and adherence to budgets. Melisa has also excelled in customer service management with firms such as Skyscanner, Booking.com, and Amazon, demonstrating a strong ability to lead teams and drive operational success. Melisa holds a Master's degree in International Management from Teesside University, complemented by academic credentials in Business Administration and International Relations.