Madison Whitmill

Madison Whitmill, MHA, is a Customer Strategist at NRC Health, with previous experience as an Account Development Manager. Madison has held roles as an Administrative Intern at Broward Health and as a Process Improvement Intern at the University of Miami Health System, where contributions included reducing patient wait times and creating flowcharts for patient flow. Additional experience includes working as a Customer Service Specialist for the Florida Department of Economic Opportunity, where responsibilities encompassed assisting claimants and educating them about reemployment programs. Madison's background also features customer service roles in the food and beverage industry, showcasing strong multitasking skills and leadership capabilities as a trainer. Madison holds a Master’s degree in Health Care Administration/Management from the University of Miami Herbert Business School and a Bachelor’s degree in Exercise Physiology from Florida State University.