Will Dietrich

Will Dietrich is an experienced Technical Support Engineer with a strong background in remote technical support, currently working at SugarCRM since March 2017. In this role, Will provides Tier 2 support and premium assistance as a Certified Administrator for clients in the Americas. Prior to this, Will held a Support Specialist position at SugarCRM's Munich office, offering first-point-of-contact support for a diverse customer base across multiple continents. Will's earlier roles include positions at NW Democracy Resources, Stryker Endoscopy, Assal Corporation, and Commerce One, showcasing a broad range of technical and operational experience. Will holds an Associate of Arts degree in Business & Technology from Portland Community College.