Ishmael Kipkirui

Ishmael Kipkirui is a Customer Loyalty Executive at Sun King since January 2022, responsible for overseeing non-performing accounts and guiding the team on long overdue accounts to resume payments or handle repossessions. Prior to this role, Ishmael served as an Asset Risk Officer and Recovery Officer at Watu Credit from January 2020 to December 2021, focusing on mitigating risks, investigating fraud, and recovering financed assets. Ishmael's experience also includes a position as a Business Relations Officer at Fadhili Microfinance Company, where responsibilities included client recruitment, loan disbursement, and collection of repayments. Previous training as an Attachee at James Finlay (Kenya) Limited provided foundational skills in bank reconciliation and customer service. Ishmael holds a Bachelor of Commerce in Finance from Kirinyaga University, completed in 2017.