Zain Shahid is a proficient logistics and operations manager with extensive experience in developing and implementing operational policies and standards. Currently serving as the National Manager of Operations at Oware Technologies since May 2022, Zain oversees day-to-day operations, automations, and strategic realignments to meet market and customer needs. Previous roles include Assistant Manager of Key Accounts Operations at DSV and Key Accounts Specialist at Agility, where Zain successfully managed client expectations, streamlined processes, and significantly reduced damages in transportation and warehousing. Zain's career began with foundational roles such as Management Trainee in Supply Chain Management and Assistant Store Manager at 7-Eleven, complemented by a Master’s degree in Strategic Supply Chain Management from the University of Technology Sydney.