Carlos Contreras

Carlos Contreras is an experienced operations director with a strong background in enhancing customer experience and overseeing national operations. Currently serving as Director de Operaciones at Superboletos since August 2019, Carlos is responsible for leading departments to ensure smooth operational performance. Previous roles include managing operations at Xomos Contigo S.A. de C.V. and Bradesco, where Carlos implemented strategic initiatives and managed teams effectively. With a solid foundation in financial products and operations management gained from various positions in the banking sector, Carlos has demonstrated expertise in process design, team leadership, and commercial negotiations. Carlos holds a certification in Banking Executives and a degree in Communication Sciences.