Alejandra Soni is a seasoned professional in the field of Customer Success, currently serving as the Global Customer Success Director at Supermetrics since March 2019. In this role, Alejandra leads the Customer Success organization, collaborating closely with clients and internal teams to maximize the value derived from Supermetrics' data integration solutions. Prior experience includes roles as Customer Success Manager at callstats.io, where Alejandra managed customer relationships and support, and as Content Production Manager at Wiztivi, overseeing a team in game production. Earlier career highlights include serving as Production Coordinator at G-cluster, facilitating communication with game publishers, and completing a research internship at Aalto University focused on IPTV system protocols. Alejandra holds a Master's degree in Networking Systems from IMT Atlantique and a Master's degree in Telecommunications from INSA Lyon.
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