Dana C.

Dana C. has an extensive background in customer support, with experience spanning over a decade. Currently a member of Support Driven since August 2016, Dana previously served as the Head of Customer Support for Postmark at ActiveCampaign from April 2022 to May 2024, overseeing product support efforts after ActiveCampaign's acquisition of Wildbit’s Postmark and DMARC Digests products. Prior to that, Dana held multiple roles at Wildbit from August 2011 to April 2022, ultimately advancing to Head of Customer Support, where responsibilities included annual planning and integrating customer feedback into product development. Dana's early career at Wildbit began as a Customer Support Specialist, making significant contributions to customer onboarding and support for the company’s products. Dana holds a Bachelor of Arts in Spanish Studies from the University of Delaware, earned between 1993 and 1997.